This North Texas charity fixes automobiles free of charge. ‘It was a godsend’

A couple of decade in the past, Manuel Tellez’s pickup truck was in dangerous form. The 2002 Dodge Ram 1500 was consistently overheating.
“It was only one factor after one other, and I didn’t have any cash to get it repaired. And what I did is I went to a payday lender to take out a mortgage,” Tellez stated.
Tellez knew the mortgage was a uncooked deal, however he wanted a working truck to maintain working. Whereas the truck bought fastened, the monetary injury was tough: After he was finished paying off the mortgage and all of the charges and curiosity, Tellez stated it value him over $7,000 {dollars} to borrow a bit over $1,000.
When he’d wait in line to make his funds, he realized he wasn’t the one one paying dearly to maintain a car in working order.
“Plenty of people would are available in to take out payday loans to pay for an auto restore. And that bought me considering, is there anybody, any group in North Texas that may assist individuals who want this type of assist?” Tellez stated. “And the reply was no, there actually wasn’t.”
The thought lodged in his head for years. He began speaking to mates, explored what it could take to launch such a charity. He shaped a board, utilized for nonprofit standing and in 2018, Tellez launched the brand new nonprofit.
It’s referred to as Autocare Haven, and the mission is straightforward: Repair the automobiles of low-income drivers within the Dallas-Fort Value area who can’t afford repairs.
“In case your car goes down, particularly … if you happen to’re dwelling paycheck to paycheck, you’re normally simply form of in despair. You’ve bought no approach to get to work as a way to earn cash to pay lease, and even get to the grocery retailer to eat, or get your children to highschool or get to the physician’s workplace or simply operate,” Tellez stated.
‘Offering hope’
Greater than half of Dallas residents had been dwelling paycheck to paycheck in 2019, in keeping with analysis from the monetary providers agency Charles Schwab. That was earlier than inflation outpaced wage good points through the pandemic — the value of groceries grew quicker than wages elevated — resulting in what the Federal Reserve Financial institution of Dallas has referred to as an “unparalleled interval of declining wages.”
There are additionally nonprofits or authorities applications that may assist pay for automobile repairs for particular teams, like veterans or employed younger adults, however their choices are restricted. Some nonprofits and banks provide low-cost small loans — payday mortgage alternate options, principally — that can be utilized to finance emergency repairs. However these nonetheless require a borrower to pay them again, including one other invoice to already stretched budgets.
Tellez stated too many individuals can’t afford the repairs they should maintain their automobile working — they usually can’t afford to not have a working automobile.
“Despite the fact that what we’re doing is providing free car repairs, that’s not likely what we’re offering,” Tellez stated. “What we’re actually offering is hope.”
Nonetheless, Autocare Haven is a small operation — Tellez nonetheless runs it on high of his full-time advertising and marketing job — and the group has needed to toggle its software portal on and off infrequently as a result of wants can overwhelm the tiny charity’s capability.
Up to now, it’s fastened about 30 automobiles. The group has additionally supplied automotive fluids for an additional 155 automobiles at pop up “high off” occasions round Dallas. In 2023, Tellez hopes to select up the tempo of repairs and repair as much as 72 automobiles.

Christopher Connelly
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KERA Information
At a latest top-off occasion on the Jubilee Park Neighborhood Middle, mechanics Darren Brown and Tyson Ahead, chatted cheerfully with a gentle stream of largely older drivers driving largely older automobiles. The crew doesn’t do repairs at high off occasions. However as they checked oil ranges and poured in donated fluids, the mechanics — and cousins — eyeballed repairs and handed out recommendation.
Stephen Yeager was grateful for the assistance. The self-described “youthful senior citizen” stated he lives on a set earnings, that he’d simply completed paying off his late mannequin sedan, and simply paid to get the radiator repaired, however continues to be having bother. So he’d been changing leaking coolant with water to maintain it from overheating, he stated.
He’d want an oil change, Brown stated — “I can odor it burning already,” the mechanic quipped — and he’d want the get the leaking radiator checked out. That’s one thing the charity may assist with.
“As soon as they approve [an application] they’re going to e-mail all of the mechanics on obligation and say, ‘Hey, I bought a man….That is the again story on the automobile. Are you able to repair it?’ Autocare pays for the components, pays for the labor for the mechanic,” Brown stated.
The nonprofit will get components and fluids at decrease value or free by means of offers with AutoZone and Amazon. Autocare Haven pays cellular mechanics to do the work, which Tellez says is preferable as a result of they don’t have the overhead prices of a brick-and-mortar storage including expense. The charity has six common mechanics signed on for repairs.
The charity will sort out nearly any downside essential to maintain a automobile working. Tellez stated the group received’t do beauty work. And he doesn’t ask mechanics to rebuild engines or transmissions as a result of it’s too costly and time consuming. The purpose is to get as many individuals again on the highway as shortly as potential.
A ‘godsend’
For Timothy Hale, Autocare Haven was “a blessing” when his spouse’s 2013 Toyota Sienna wanted a brand new water pump.
Earlier this 12 months, Hale says his spouse Tamara seen one thing was off within the nine-year-old minivan. He took it aside and found out it wanted a brand new entrance decrease management arm.
However whereas he was working to repair the suspension, he discovered one other downside: Water leaking from then engine. The water pump would additionally have to be changed.
That was going to value one other $1,000, he stated, “and we simply didn’t have it.”
“I used to be like, oh my God, will it by no means finish?” he recalled.
Hale says the household doesn’t have a lot wiggle room of their price range to start with, and inflation has been brutal. He’s on incapacity, and works a pair shifts per week as a safety guard. His spouse, Tamara, works for a pharmacy. Their grownup youngsters dwell with them, they usually work too.
“We are able to’t get meals stamps as a result of we make an excessive amount of cash, however we’re not making sufficient cash to truly dwell. We’ve got to go to the meals financial institution,” he stated.
Tamara additionally drives for Uber to make some more money, so with the minivan out of fee additionally meant much less earnings.
Tamara heard about Autocare Haven from a pal who’d heard about it at a meals financial institution. They utilized, despite the fact that Timothy was a bit hesitant. Two hours later, he stated, their software had been authorized. A mechanic got here out to the home and stuck the water pump not lengthy after that.
“It was a godsend that they arrive in and stuck it. They was actual well mannered. They did the work, did it quick, and I actually nonetheless can’t consider that we was in a position to get it,” Hale stated. “I imply, it’s nonetheless like, wow.”
Acquired a tip? Christopher Connelly is KERA’s One Disaster Away Reporter, exploring life on the monetary edge. Electronic mail Christopher at [email protected] possibly can observe Christopher on Twitter @hithisischris.
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