Canadian drivers proceed to complain in regards to the ongoing scarcity of auto components that’s resulted in them going nowhere quick.
Bob Cumming is on month 5 of driving a rental supplied by Basic Motors. He advised International Information his 2017 GMC truck ended up with a blown engine again in Oct. 2022 and it has but to be fastened.
“It’s getting irritating,” he mentioned.
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Cumming has contacted the automaker and his native dealership quite a few instances however mentioned nobody has been capable of assist him. They’ve additionally not been capable of assist his spouse, whose automotive is at her dealership ready for a repair.
“It went in simply after New Yr’s to a dealership in Calgary for a howling within the rear finish,” he added. “Her rear differential is gone and once more, no components obtainable.”
“GM advised me it’s provide issues. It’s a provide subject.”
Wayne Pelletier advised International Information Ford Canada is giving him the identical runaround after his 2016 F-150 truck conked out.
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“About two weeks in the past my verify engine mild got here on. It was an issue with the consumption manifold,” he mentioned.
He was advised it wanted to get replaced, however mentioned he too was suggested there was no half obtainable — not even an aftermarket or a used one.
“(Ford) principally advised me that they don’t have any components anyplace throughout Canada. They’ve known as quite a few Ford dealerships and no person has any components that they’re prepared to surrender,” he added. “All of them need to preserve their very own components.”
Utilizing the household’s further automobile as he doesn’t qualify for a rental, Pelletier mentioned he’s now been advised it might take anyplace between three and 6 months to get his automobile again.
“His suggestion was to take the truck house, park it and disconnect the battery. So, I’m caught with a truck that simply sits there.”
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Provide chain woes
Provide chain specialists have advised International Information up to now that offer chain challenges started in the beginning of the pandemic. Many automakers reduce manufacturing and in flip, so did different producers that offer them with components.
When demand picked up once more, provide simply couldn’t sustain.
Cumming mentioned that’s not an excuse for not offering a service that he’s entitled to underneath guarantee. He added it additionally doesn’t make sense to crank out new autos whereas loyal clients are ready for his or her present ones to be fastened.
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“I believe they need to be taking care of their present buyer base earlier than they begin going out and getting new clients.”
Pelletier mentioned nobody has been taking care of him.
“They’re not providing to purchase anyone out. My automobile is completely paid for, so to them there’s no loss.”
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The waits have additionally value Cumming and Pelletier in different methods. Each have lately purchased journey trailers they now can’t use with out a truck.
“We’re paying $500 a month for a journey trailer, one other $100 and alter for storage,” Cumming identified. “And we haven’t had any alternatives to even take into consideration reserving campsites in Alberta this yr.”
However he admits he’s not the one one paying the value for no components.
“GM has paid $8,000 to date,” he mentioned. “If it goes for an additional six to seven months – they may very well be $20-$25,000 that they’re paying for my rental.”
On Tuesday, GM Canada mentioned the challenges they’re going through aren’t distinctive to the trade.
“Like many different industries, the automotive sector is going through a number of supply-chain points and whereas the state of affairs is bettering, there are situations of prolonged wait time for some alternative components,” GM Canada spokesperson Jennifer Wright mentioned in an electronic mail.
“GM is working to expedite the alternative components and can proceed to replace the shopper and the supplier to finish the repairs as quickly as attainable.”
Ford Canada additionally confirmed on Tuesday they’re wanting into the delays affecting Pelletier.
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